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Nickie Winslade

Nickie Winslade - Client Development and Support Lead

 

Prior to her move to Future Fit for Business, Nickie led the Learner Services team at Future Fit Training, supporting students on their path to career success. The duality of her roles in both B2B and B2C provision, means that Nickie knows the challenges facing fitness professionals, and has developed a holistic understanding of the sector. Through her time in Learner Services, Nickie has developed the crucial skills necessary to effectively bridge the gap between clients and service providers, combining an encyclopaedic knowledge of Future Fit courses with the willingness to go the extra mile to deliver a positive experience.

 

Nickie has seen how rapidly the industry landscape changes and the impact that has on client needs and preferences. Her understanding of the career aspirations of a health and fitness professional gives her a unique insight into the best way to support organisational growth. For example, Nickie has seen increasing numbers of personal trainers looking to undertake additional qualifications in working with specialist populations – a demand replicated at leisure centres across the UK. In her role, Nickie utilises her years of experience in the industry to support organisational growth and development.

As the Client Development and Support Lead, Nickie is the linchpin of our client-focused approach, nurturing and strengthening existing relationships, and aligning our solutions to exceed expectations. Nickie’s dedication to problem-solving and proactive communication fosters long-term partnerships that drive growth.

Building and maintaining trust is essential for us as a business, as our clients are at the heart of everything we do. In my opinion, the only way to find out if a client is happy is to ask, and to be prepared to listen. I'm all ears for feedback; it's great to hear different opinions and use them to figure out how we can improve.

Nickie Winslade

We're here to reinvigorate your workforce and strengthen your business

Regardless of the size of your organisation, we have a range of solutions available; from progressive training to upskill your staff, to bespoke workforce learning and development support. At Future Fit for Business, our goal is to maximise your organisational impact.